Terms & Conditions

These Terms & Conditions apply to all merchandise purchases made through Oru Tea Sapdalama’s official website (www.oruteasapdalama.com) or authorised sales channels. By placing an order, you agree to the following:

1. Order Confirmation

   • Orders are confirmed only upon successful payment.

   • You will receive an email confirmation with order details.

2. Product Information 

   • We make every effort to display merchandise details (including colours, sizes, and images) as accurately as possible. However, minor variations may occur due to screen settings, photography, or manufacturing differences.

3. Availability

   • All merchandise is subject to availability. In case an item is sold out after your order, we will notify you and offer a replacement or refund.

4. Pricing

   • Prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless otherwise stated.

   • Shipping charges (if applicable) are displayed at checkout.

5. Shipping

   • Orders are processed and shipped according to our Shipping Policy.

   • Oru Tea Sapdalama is not liable for delays caused by courier services or factors beyond our control.

6. Returns & Refunds

   • Returns and refunds are handled as per our Returns & Refund Policy below.

7. Intellectual Property

   • All merchandise designs, logos, and branding belong to Oru Tea Sapdalama and cannot be reproduced without written consent.

8. Changes to Terms

   • We may update these Terms & Conditions without prior notice. Customers are advised to review them periodically.